Effective Date: 06.04.2025

Welcome to Sex-Luxembourg, operated by NOMATTER, located in Luxembourg (“we,” “us,” or “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

1. Scope of this Privacy Policy

This Privacy Policy applies to all users of Sex-Luxembourg, including visitors, registered members, and service providers. By accessing or using our website, you consent to the collection, processing, and use of your information as described herein.

2. Information We Collect

We collect personal information that you provide directly when using our services, such as:

• Name, location, and contact details (email, phone number, etc.)

• Date of birth (to verify age eligibility)

• Payment and transaction details

• User account details, including login credentials

• Communications with us via email or customer support

• Any content you post on our platform

We may also collect certain technical information automatically, such as:

• IP address, browser type, and operating system

• Browsing behavior and interactions with the website

• Cookies and similar tracking technologies (provided by our hosting provider)

3. Purpose of Data Collection

We use your personal data to:

• Provide and manage your account and our services

• Verify your identity and ensure compliance with legal age requirements

• Process payments and facilitate subscriptions

• Improve user experience and platform functionality

• Communicate with you regarding service updates, promotions, or customer support

• Prevent fraud, enforce our terms, and comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit permission (e.g., for marketing communications)

• Contractual Necessity: To fulfill our obligations related to service provision

• Legal Obligation: To comply with applicable laws and regulations

• Legitimate Interest: To improve services, prevent fraud, and ensure security

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share it with:

• Service providers (e.g., payment processors) to facilitate transactions

• Legal authorities if required by law, court order, or for law enforcement purposes

• Analytics providers to enhance platform performance

• Third-party advertising partners (if applicable, with your consent)

6. Data Transfers Outside the EEA

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:

• Adequacy decisions by the European Commission

• Standard contractual clauses approved under GDPR

• Binding corporate rules for international data transfers

7. Your Rights Under GDPR

As a data subject, you have the following rights:

• Access to your personal data

• Correction of inaccurate or incomplete data

• Erasure of your data under specific conditions

• Restriction or objection to processing

• Portability of your data to another provider

• Withdrawal of consent for processing (where applicable)

To exercise any of these rights, please contact us via our website’s contact form.

8. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, absolute security cannot be guaranteed.

9. Cookies and Tracking Technologies

We use essential cookies provided by our hosting service. You can manage cookie preferences in your browser settings.

10. Retention of Data

We retain personal data as long as necessary to fulfill our contractual and legal obligations. Certain data may be kept for security, fraud prevention, or compliance purposes.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

For any questions regarding this Privacy Policy, please contact us via our website.